FAQ's

 

For Cleveland Property Owners

 

Why should I use 5 Points to manage my Cleveland rental properties?

5 Points isn’t your average rental property management company. 5 Points was started by the nation’s leading real estate experts. We know what it’s like to be a landlord, and understand the need for a property management partner that gets the need to maximize consistent cash flow, preserve asset value, reduce liability and achieve stellar total returns. We also understand how frustrating some may have found it to deal with managers with completely different interests in the past. This is why we put our reputation and income on the line alongside our clients so that they are confident they have a management partner that is not only capable, but shares synergy in investment performance goals.

 

Where does 5 Points provide property management?

5 Points Property Management provides rental property management services for landlords in the Greater Cleveland Metropolitan to the suburbs aka Cuyahoga County. Most of the properties under management are within a 15 mile radius from out downtown Cleveland.

 

How much does 5 Points charge to manage rental properties in Cleveland, Ohio?

At 5 Points, your investment is our priority. Cleveland landlords will find our rental management service packed with value and weighed in favor of property owners, not the management firm. Contact us and request our ‘Fee Schedule’.

 

What is your approach for handling property repairs and management?

5 Points Property Management’s philosophy for rental property management is to maximize overall investor and real estate portfolio returns. At 5 Points this means a proactive approach to tackling potential maintenance and repair issues, ensuring quality repair work, preserving and elevating the asset’s value over the long term, and eliminating investor liability at every possible opportunity.

 

What types of property does 5 Points manage?

5 Points specializes in property management that would include single family rental homes, 2-4 unit multifamily properties and small to medium apartment buildings.

 

What services are included in 5 Points’ rental management company service?

5 Points is a full service ‘Five-Star’ Cleveland property management service. Our services for property owners include; marketing and advertising for tenants, tenant screening, negotiations and contracts, property inspections, move-in / move-out supervision, property improvement and maintenance services, handling tenant interactions at every step, regular maintenance, bookkeeping, rent collection, evictions and more.

 

Does 5 Points help secure new tenants for vacant rental properties?

Absolutely. 5 Points maintains an extensive list of Cleveland renters and conducts ongoing marketing and advertising to source renters for our clients’ assets. Our property management experts have extensive experience in leasing Cleveland homes and apartments, and have been retained as consultants for some of the top real estate investors and investment firms in the nation to consult on tenant application and screening processes. Whether your OH rental properties are currently vacant, already leased, or still under contract and not closed on yet, 5 Points can help. Contact us today…

 

What happens if a tenant moves out?

If a tenant moves out 5 Points will find you a replacement tenant. In the rare occurrence this happens during the first 5 months of tenancy, 5 Points will ensure tenants are replaced at no cost (leasing fee) to you.

 

For Cleveland Renters

 

Why should I rent a Cleveland home or apartment from 5 Points?

5 Points Property Management is the premium rental management company in Cleveland and the entire Cuyahoga County. Committed to a higher quality of service and management services OH renters can expect to find well maintained, high quality properties with landlords committed to good maintenance and tenant service.

 

How much money do I need to move in to one of your properties?

Move in amounts and security deposits can vary from property to property and based on the strength of a tenant’s rental application. View available rental homes in several locations throughout Cleveland and contact us with the one you are most interested in.

 

Are there any application fees?

Application fees for new 5 Points tenants are $35 for the first applicant and $25 per tenant ages 18+.

 

Does 5 Points perform credit and background checks?

5 Points Property Management does perform credit and background checks on all prospective tenants. This does not mean that previous credit issues will prevent you from renting from one of our homes.

 

What if I don’t have great credit?

That’s okay. We understand that the last decade has been a rough one financially for many individuals looking to rent homes in Northern Ohio. We understand that often credit blemishes may be erroneously reported to the credit bureaus and review ever application on a case by case basis, on its own merit.

 

Can I still rent one of your Ohio homes if I’ve had a bankruptcy or foreclosure?

A previous foreclosure or bankruptcy does not automatically exclude renters from renting an OH home from us.

 

How long are your leases?

Lease terms are normally for 1 year. Whether you are looking for a shorter term lease or a longer one take a look at the Cleveland homes for rent we have listed right now or contact us right away with your needs.

 

How long does 5 Points tenant application process take?

Once 5 Points has received a complete tenant application the normal time frame for approval is within three days depending on volume.

 

Can you help point me to the best moving companies and Cleveland/Cuyahoga utility services?

Please review our ‘Resources’ section for links to local vendors and service providers.

 

Do you have any other homes to rent in Ohio which aren’t listed here?

The Cleveland rental market moves very quickly. 5 Points and its property owners are constantly acquiring new rental homes throughout the area. Some of these Ohio homes for rent may not yet be listed on our website. Contact us immediately with your requirements and we’ll let you know what we have that may not be listed here, or may be coming available soon.